Lately, more and more talk and write about business processes, the necessity for reviewing business processes in the present and future operations. It is necessary to distinguish between procedural and organizational foundations of information and organizational structure and business processes. Handle the organizational elements of business process management, draws attention to the critical business processes. The organizational perspective is associated with information systems that make the necessary upgrades. Business processes should be viewed in a broader context, not separately. It should be noted that the impact of the environment, market competition and a change in the business strategy of the organization cause change business processes and IT operations. There were changes in the mode of the organization. Of great importance is the effective communication, cooperation and information connection of all business partners.