Communication is an everyday factor in all situations of human life and also in the business environment. Good communication in the company results in improved business and interpersonal relationships. Communication transmits information, through communication channels, to the recipient of the information. Business etiquette is a set of rules of behaviour in different situations in a company. The rules of behaviour are determined by ethics, human values and virtues. It is adapted to the time, situation, opportunities and needs. Exist defines the rules of behavior in certain situations in which any business person can be found. There are defined rules of behaviour in certain situations in which any business person can be found, such as introducing, meeting and addressing someone. In addition, business etiquette dictates the rules of behaviour at a business meeting, lunch, dinner and banquet, but also how to dress properly for a particular occasion.